Seller Dashboard Overview
Think of PIPEHUB.COM as a mall. It’s one location but with many stores inside. We are not one company selling products like everyone else out there. PIPEHUB.COM is a collection of all sorts of people including pipe carvers, pipe collectors, shop owners, ebay sellers, and regular folks too from all over the world who have made their own independent, self operating, shops one the website.
If you want to sell on PIPEHUB.COM you will first need a PayPal account so that you can receive payments and withdrawal your funds. If you do not yet have a PayPal account you can follow this link to the PayPal website where you can easily and quickly create one: www.paypal.com
You must also create a buyer account by clicking on the "Sign Up” button in the top right of any page, and then fill out the NEW USER section of the form. Once you have followed the step by step instructions and created your user account, you will be asked to fill out a "Seller Request Form”. This is required in order to sell items on PIPEHUB.COM. One of our main goals is to protect the piping community and getting to know a little bit more about each seller and how they intend to use the website is crucial to achieving this goal.
Once you have finished filling out the Seller Request Form your buyer account will instantly be activated and you will be able to access the site, make purchases, and use any of the buyer tab features. However you will need to wait for your seller account to be approved and activated in order to have access to the supplier tab and its features. We will review all Seller Request Forms as soon as we can and you will receive an email notification with the status update of your application.
How To List Your Items For Sale
Links, Atribute, & Option Tabs
Discount & Special Tabs
SELLER DASHBOARD LEFT HAND MENU ITEMS
This will always take you to right back to the front page of your user dashboard where you will find helpful information like the total amount of sales you’ve made, the total number of orders place, how many unread messages you have, and your personal info. You will also find a graph that shows your total sales over the months compared to your total profits. This is calculated by subtracting your cost of goods information from the sale price of your item. At the very bottom you will also have quick access to your latest 5 orders.
The PERSONAL INFORMATION tab will function virtually identical to the BUYER TAB version of this page. However as a seller you will also have access to the RETURN ADDRESS INFO tab where you will be prompted to enter all of your return shipping information in case a buyer needs to return any items to you.
This button will function virtually identical to the BUYER TAB version of this page. Here you can view all communications with customers and others.
The followings button will function virtually identical to the BUYER TAB version of this page. This feature will allow you to keep track of followed keyword and followed shops and you will receive an automatic email with any new products that match your followed key words or if a followed shop lists a new item. For more details on this feature please visit the HOW TO BUY page.
The manage offers page will function virtually identical to the BUYER TAB "Sent Offers” version of this section. The only difference will be that you as the seller will have control over offers. You will be able to accept, decline, and counter offers directly from this section. Each of these options are separate tabs at the top of this section.
Here you will see a list of the authentication requests you have initiated. You will see each requests status. They can either be pending, accepted, or denied. If the request is accepted then you the authentication badge will display on the product listing page for all buyers to see!
Here you will find all of your sales data and you will be able to completely manage all of your transactions from this section.
This feature will function virtually identical to the BUYER TAB version of this page. Here you can keep track of the various shops and items you have selected to watch.
From here you will be able to view and manage all of your product listings. You will be able to pause items, edit listings, and delete listings as well. You can always add products by selecting either ADD A PRODUCT or LIST YOUR PRODUCT at the top of any seller dashboard page.
This is where sellers will be able to manage their shop settings and information from.
a. The SHOP NAME will be the title of your shop which will be displayed publicly.
b. The DESCRIPTION is an optional field where shop owners can describe themselves, their history, etc. to give visitors a little more information about who the seller is.
c. The shops location fields don’t need explaining.
d. The SHOP LOGO and SHOP BANNER are the images that will display along the top of your shop page. The optimal demotions of the shop logo are 252x218 and the optimal dimensions of the shop banner are 1200x361.
e. The DISPLAY STATUS is where shop owners can choose to make their shop live fore the public to see, or if OFF is selected, the shop will be hidden from the public.
f. ACCEPT STOREWIDE OFFER is where the seller can activate or deactivate the OFFER feature storewide. If accept storewide offers is turned on, then no matter what you set in the offers setting on each product listing page, every product you list will automatically allow users to make offers on them. If you have the accept storewide offers feature set to no, then you will be able to decide on each individual product if you would like to accept offers or not.
g. Each shop can set its own payment policy, as long as they comply with the TERMS AND CONDITIONS of PIPEHUB.COM.
h. Each shop can set its own PAYMENT and DELIVERY POLICIES, as long as they comply with the TERMS AND CONDITIONS of PIPEHUB.COM.
i. Each shop can also set its own REFUND POLICY, as long as they comply with the TERMS AND CONDITIONS of PIPEHUB.COM. Our general policy is that all items purchased on PIPEHUB.COM are eligible for a refund up to 7 days post delivery of the item as long as its returned in its original condition. If a seller wants to offer a longer return period, they are more than welcomed to do so. However they can not set a shorter return period than 7 days after confirmed delivery of the item.
j. ADDITIONAL INFORMATION is where a seller can add anything else not yet mentioned.
SELLER INFORMATION, META TAG TITLE, META TAG KEYWORDS, META TAG DESCRITION are all fields that are not required or important unless you want to optimize your SEO settings.
Here you can keep track of and manage all the orders buyers have initiated cancelations on.
Here you can keep track of and manage all of the orders buyers have requested returns for.
This is where you can change your login password.
Here is where you can change your email address. This is the address where you will receive all communication from PIPEHUB.COM. This includes messages from the admin, site newsletters, your shop and keywords followings notifications, and new offer notifications when buyers make offers on your products.
Bulk Import / Export
This feature is still under development. You will be able to mass import content into your store using this feature. You will also be able to download your stores activities as well.
PRODUCT LISTING PAGE TOP MENU TABS
Each shop has the capability to charge a custom tax. This tax rate will be charged on every single item you sell no mater where in the world the buyer is from. At the moment PIPEHUB.COM does not offer sellers the ability to charge a sales tax only for a particular state or country. However this can be done using your PayPal account with just a few quick clicks. Follow the link below to get a step by step guide to setting up your custom regional sales tax directly through PayPal: